Return and Refund Policy

Refund and Return Policy

At The Addi Sauce, our ultimate goal is to ensure your satisfaction with our products. If, for any reason, you are unhappy with your purchase, we offer a straightforward refund and return policy.

Conditions for Refund:

1. Full Product Return:

• To initiate a refund, the entire product must be returned to us. We believe in fairness, and this allows us to assess the product for any issues or damages.

2. Within 30 Days:

• Refund requests must be submitted within 30 days of the purchase date.

How to Request a Refund:

1. Contact Customer Support:

• Reach out to our dedicated customer support team via info@theaddisauce.com to initiate the refund process.

2. Provide Order Information:

• Include your order number and details about the reason for the refund request.

3. Return the Product:

• Ship the full, unused product back to us. Ensure it is securely packaged to prevent damage during return transit.

Refund Process:

• Once we receive the returned product and assess its condition, we will process the refund.

• Refunds will be issued to the original payment method used for the purchase.

Exclusions:

• We cannot issue refunds for products that are not returned in their entirety.

• Shipping fees are non-refundable.

Customer Satisfaction Guarantee:

• Our commitment is to keep you 100% happy. If you have any concerns or feedback, please contact us, and we will do our best to address your needs.

Contact Information:

For refund requests or any assistance, please contact our customer support team at info@theaddisauce.com

• Thank you for choosing Addi Sauce. We appreciate your trust in our products, and we are dedicated to providing a positive experience for our valued customers.